Our Premium Services

Boutique multilingual customer support solutions for e-commerce brands, blending human expertise with smart AI tools.

Customer Support Management

We manage your customer inquiries in English, Spanish, French and more, blending human empathy and professional know-how. From order issues to product questions, our team delivers a seamless, multilingual experience that builds customer loyalty.

Automation Strategies

We help you integrate AI into your support operations — chatbots, automated FAQs, smart ticket routing — so you can handle more inquiries with fewer resources, while maintaining your premium customer experience.

Multilingual Communication Services

Flavio & Cosio ensures your brand communicates authentically across languages. We craft multilingual messages, adapt content culturally, and translate critical support interactions so your customers feel understood — no matter where they are.

Data Insights & Reporting

Gain clarity into your customer service performance. We deliver multilingual sentiment analysis, actionable metrics, and insights that help you continuously improve your support quality and operational efficiency.

Boutique Consultancy for E-commerce

We’re your partners in designing a tailored customer support operation that blends human service and AI automation. Whether you’re launching a new brand or scaling internationally, we help you navigate multilingual challenges with a boutique, hands-on approach.